Customer Service

In addition to personal support at our application and Technikum, we utilize modern information technologies to provide you with fast and efficient assistance. For example, our Remote Control Service complements our on-site service, enabling rapid support even from a remote location.

Furthermore, our systems are designed to support digital service solutions and meet future requirements. These include:

• Online support with documentation, software downloads, and additional services
• Assessment and evaluation of the mechanical condition of equipment
• Ensuring equipment availability through remote maintenance
• Fast and cost-effective software updates
• Application support for measurement tasks
• Activation of new software features