EFFECTIVE CUSTOMER SERVICE.
In future we will be increasingly employing information technologies – in addition to the personal contact in the technical centre – in order to be on the spot for you even faster. For example, our “remote control service” will complement the on-site service call. In general, all our systems are today already prepared for further developments, such as
- Online support (documentation, software downloads and other services)
- Evaluation and assessment of the mechanical equipment condition
- Assurance of equipment availability through remote maintenance
- Provision of quick and inexpensive software updates
- Application support for the measurement process
- Releasing of new software